Control engagement with clients, counterparties and colleagues
overview
Taskize provides real-time visibility of all the issues as well as full historical analysis providing valuable data driven insights. You can be sure that you are concentrating on the most important issues at all times.
Available with the Taskize platform or via the easy to use API, you are able to monitor SLAs, understand the performance of your business and identify efficiency improvements.
Challenges
LACK OF DASHBOARDS PREVENT MANAGEMENT OVERSIGHT AND CONTROL
ERROR PRONE MANUAL DATA GATHERING FOR CLIENT REPORTING
NO ROUTE CAUSE ANALYSIS PREVENTS OPERATIONAL IMPROVEMENTS
UNABLE TO TRACK WORK CAPACITY TO MANAGE PEAKS
POOR INTERNAL AND EXTERNAL SLA TRACKING
HARD TO MANAGE YOUR TEAM’S REPETITIVE DAILY TASKS
Value of Taskize
Real-time dashboards
You always have the most up to date status of all of your issues, allowing you to ensure SLA’s are being met.
Manage and prioritise
Real-time insights allow you to manage the workload across the global teams efficiently.
At your fingertips
Data is presented in immediately valuable formats so you don’t have to waste time compiling data
Identify trends and improve process
Historical analysis of the cause of issues allows for considered process improvements to be made.
Total visibility
Using Taskize for your repetitive tasks give you a complete picture of activity.
Factsheets
