Transforming client services with Taskize – new in-depth video
In an in-depth client interview recorded earlier this year, Diederik Geeraerts, Taskize’s incoming CEO – and current Global Head of Client Service at Euroclear – shares his experience with the Taskize platform.
Clients discuss... how the Taskize platform increases customer satisfaction
In this latest episode of our ‘Clients Discuss…’ video series, five Taskize users explain how our platform has transformed their client service experience. Here’s a summary of their observations...
Clients discuss... MI reporting with the Taskize platform
In this new episode of our ‘Clients discuss...’ video series, we asked two Taskize users to share their experiences of our platform’s built-in Management Information (MI) reporting features.
Clients discuss... The Taskize user experience
In this new episode of our ‘Clients Discuss…’ video series, five Taskize users discuss our platform from a user experience perspective.
Clients discuss... Intelligent query routing using Taskize’s Smart Directory
In the latest instalment of our ‘Clients Discuss…’ series, we had the pleasure of speaking with four Taskize users about our platform’s Smart Directory feature – the underlying algorithm we use to route queries to the most relevant person at a counterparty organisation.
Clients discuss... Taskize onboarding and ease of use
In this new episode of our 'Clients Discuss...' video series, six users of the Taskize platform share their experiences — focusing on onboarding and ease-of-use. Here's what they had to say...
Clients discuss... – Workload prioritisation using Taskize’s Bubble Blotter
In the latest instalment of our 'Clients Discuss...' series, four Taskize users talk through our Bubble Blotter feature, which offers a comprehensive overview of all your trade resolution comms, enabling you to prioritise, identify, and escalate issues efficiently. Here’s what they ha …
Client interview — Income & Corporate Actions Service Manager
In our latest Q&A video with a Taskize user, we had the pleasure of speaking with Marcin Żurek-Kania, Income & Corporate Actions Service Manager at Euroclear. Marcin shared his insights on how the Taskize platform enhances efficiency in query resolution compared to other platf …
Client interview — Customer Service Team Manager
In our latest Q&A video with a Taskize user, we sit down with Karolina Ryś, Customer Service Team Manager at Euroclear. We explore how the Taskize platform expedites query resolution - and how much faster and more efficient it is compared to email.
Client interview — Corporate Actions manager
In the latest in our interviews Taskize users, we sit down with Łukasz Góratowski, Corporate Actions & Income Service Manager at Euroclear to discover how query resolution is faster and more efficient using the Taskize platform, compared to email and phone.