Transforming client services with Taskize – new in-depth video

1 min read
Dec 11, 2024 12:00:00 AM

In an in-depth client interview recorded earlier this year, Diederik Geeraerts, Taskize’s incoming CEO – and current Global Head of Client Service at Euroclear – shares his experience with the Taskize platform.

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Clients discuss... how the Taskize platform increases customer satisfaction

2 min read
Oct 9, 2024 12:00:00 AM

In this latest episode of our ‘Clients Discuss…’ video series, five Taskize users explain how our platform has transformed their client service experience. Here’s a summary of their observations...

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Clients discuss... MI reporting with the Taskize platform

2 min read
Sep 10, 2024 12:00:00 AM

In this new episode of our ‘Clients discuss...’ video series, we asked two Taskize users to share their experiences of our platform’s built-in Management Information (MI) reporting features.

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Clients discuss... The Taskize user experience

2 min read
Sep 5, 2024 12:00:00 AM

In this new episode of our ‘Clients Discuss…’ video series, five Taskize users discuss our platform from a user experience perspective.

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Clients discuss... Intelligent query routing using Taskize’s Smart Directory

2 min read
Aug 12, 2024 12:00:00 AM

In the latest instalment of our ‘Clients Discuss…’ series, we had the pleasure of speaking with four Taskize users about our platform’s Smart Directory feature – the underlying algorithm we use to route queries to the most relevant person at a counterparty organisation.

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Clients discuss... Taskize onboarding and ease of use

2 min read
Jul 31, 2024 12:00:00 AM

In this new episode of our 'Clients Discuss...' video series, six users of the Taskize platform share their experiences — focusing on onboarding and ease-of-use. Here's what they had to say...

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Clients discuss... – Workload prioritisation using Taskize’s Bubble Blotter

2 min read
Jul 22, 2024 12:00:00 AM

In the latest instalment of our 'Clients Discuss...' series, four Taskize users talk through our Bubble Blotter feature, which offers a comprehensive overview of all your trade resolution comms, enabling you to prioritise, identify, and escalate issues efficiently. Here’s what they ha …

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Client interview — Income & Corporate Actions Service Manager

2 min read
May 23, 2024 10:00:00 AM

In our latest Q&A video with a Taskize user, we had the pleasure of speaking with Marcin Żurek-Kania, Income & Corporate Actions Service Manager at Euroclear. Marcin shared his insights on how the Taskize platform enhances efficiency in query resolution compared to other platf …

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Client interview — Customer Service Team Manager

3 min read
May 15, 2024 10:00:00 AM

In our latest Q&A video with a Taskize user, we sit down with Karolina Ryś, Customer Service Team Manager at Euroclear. We explore how the Taskize platform expedites query resolution - and how much faster and more efficient it is compared to email.

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Client interview — Corporate Actions manager

3 min read
Mar 6, 2024 10:00:00 AM

In the latest in our interviews Taskize users, we sit down with Łukasz Góratowski, Corporate Actions & Income Service Manager at Euroclear to discover how query resolution is faster and more efficient using the Taskize platform, compared to email and phone.

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