Solutions — Communication

Quick and easy to deploy, users of Taskize’s robust, multi-faceted communications platform enjoy same-day resolution of 80% of their post-trade queries, compared to just 10% when using email and other legacy comms platforms.

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COMMUNICATION SOLUTIONS — THREE KEY HIGHLIGHTS

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Costs: driven down

The Taskize platform automatically routes queries quickly and easily, pinpointing clients, colleagues and counterparties, through our Smart Directory. Its learning algorithm continually improves routing based on the resolution of every query processed. 

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risk: now contained

Highly secure, SOC2-compliant with strict confidentiality and privacy controls, communicating via Taskize gives you a full audit trail, improving transparency and reducing misdirects. A live, interactive 'Blotter' of open issues allows quick, efficient prioritisation, with the ability to delegate, substitute and escalate. 

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client satisfaction: up

Clients report a 170% increase in client satisfaction compared to email when communicating via Taskize using its secure, micro-workspaces designed specifically for counterparties to collaborate to resolve issues.   

"Clients report a 170% increase in client satisfaction compared to email when communicating via Taskize"

Client satisfaction survey, Euroclear

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THE TASKIZE PLATFORM — AT THE HEART OF OUR COMMS SOLUTIONS

Business Solutions

INCREASE CAPACITY

Firms report an average resolution time for post-trade queries of just 1 day when using Taskize – compared to 3.5 days when using email.

Interoperability Solutions

REDUCE RISK

100% of users at a Tier One bank say they have better alerting, transparency and audit trails since switching from email to Taskize.

Client service

IMPROVE CLIENT SATISFACTION

Taskize is proven to increase client satisfaction levels to 97% compared to just 57% for query resolution via email.

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See Taskize for yourself — speak to one of our experts today.

Latest news and insights

Meet the Taskize Team: Product Management

Meet the Taskize Team: Product Management

Jun 27, 2025 4:48:59 PM 1 min read
Euroclear teams with Meritsoft and Taskize to launch next generation AI service

Euroclear teams with Meritsoft and Taskize to launch next generation AI service

Jun 16, 2025 10:00:00 AM 2 min read
Taskize strengthens leadership team with new CFO

Taskize strengthens leadership team with new CFO

Jun 5, 2025 12:00:00 AM 1 min read
Behind the scenes at Taskize: The people who power our platform

Behind the scenes at Taskize: The people who power our platform

May 8, 2025 12:00:00 AM 1 min read

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