--- title: Custodians --- # Sectors — Custodians With teams of client service managers in their hundreds, managing clients in their tens of thousands, the weight of communications traffic for a custodian bank is incredible.  More incredible still is that this traffic comes in a form that is difficult to track, manage and audit: email.  Taskize replaces email and consolidates, streamlines and automates the immense amount of custodian comms around query resolution and exception management.  ![Group 7913-1](https://www.taskize.com/hs-fs/hubfs/Group%207913-1.png?width=595&height=504&name=Group%207913-1.png) ## TASKIZE SOLVES FOR CUSTODIANS IN THREE KEY WAYS ![Taskize Flag Blue Background RGB](https://www.taskize.com/hs-fs/hubfs/Taskize%20Flag%20Blue%20Background%20RGB.png?width=133&height=133&name=Taskize%20Flag%20Blue%20Background%20RGB.png) #### Flexibility The Taskize platform has been developed to recognise the fact that a custodian’s clients will always be spread across different geographies, different operating models and across different service levels.  With our Smart Directory and workflow functionality, the ability to handle such variety becomes an operational advantage, as opposed to a financial drain. ![Taskize Flag Blue Background RGB](https://www.taskize.com/hs-fs/hubfs/Taskize%20Flag%20Blue%20Background%20RGB.png?width=133&height=133&name=Taskize%20Flag%20Blue%20Background%20RGB.png) #### Singularity All comms, all queries, all in one place.  With Taskize, operations teams can spot and flag areas of risk, by identifying which clients or query types need priority or early intervention, understanding resource constraints or bottlenecks – be it in settlements, tax or other internal teams – and providing instant updates and, as a result, increased satisfaction.    ![Taskize Flag Blue Background RGB](https://www.taskize.com/hs-fs/hubfs/Taskize%20Flag%20Blue%20Background%20RGB.png?width=133&height=133&name=Taskize%20Flag%20Blue%20Background%20RGB.png) #### Interoperability Custodian banks deploying Taskize not only gain the specific benefits of our platform – evidenced by decreased solution times and increased client satisfaction – but they also remain able to get the best out of their existing systems and resources. That's thanks to Taskize's highly interoperable nature and our ever-evolving series of connectors and integrations.  #### "We’ve partnered with Taskize to deliver streamlined, interoperable enquiry management solutions that meet the evolving needs of our clients." Suren Sankar, Head of Global Custody Product, **State Street** ![quote-sectors](https://www.taskize.com/hs-fs/hubfs/quote-sectors.jpg?width=3600&height=2400&name=quote-sectors.jpg) ## THE TASKIZE PLATFORM — CUSTODIAN BENEFITS ![Business Solutions](https://www.taskize.com/hs-fs/hubfs/Group%208790.png?width=133&height=133&name=Group%208790.png) #### INCREASE CAPACITY Firms report an average resolution time for post-trade queries of just 1 day when using Taskize – compared to 3.5 days when using email. ![Interoperability Solutions](https://www.taskize.com/hs-fs/hubfs/Group%208791.png?width=133&height=133&name=Group%208791.png) #### REDUCE RISK 100% of users at a Tier One bank say they have better alerting, transparency and audit trails since switching from email to Taskize. ![Client service](https://www.taskize.com/hs-fs/hubfs/Group%208789.png?width=133&height=133&name=Group%208789.png) #### IMPROVE CLIENT SATISFACTION Taskize is proven to increase client satisfaction levels to 97% compared to just 57% for query resolution via email. ## REQUEST a demo See Taskize for yourself — speak to one of our experts today. [ REQUEST A DEMO ](https://www.taskize.com/request-a-demo-1?hsLang=en) ## Latest news and insights [Taskize partners with Global Relay to transform financial services comms archiving](https://www.taskize.com/news/taskize-partners-with-global-relay-to-transform-financial-services-comms-archiving?hsLang=en) ![](https://www.taskize.com/hubfs/taskize-logo-blog.png) [Press releases](https://www.taskize.com/news/tag/press-releases?hsLang=en) #### Taskize partners with Global Relay to transform financial services comms archiving Jun 9, 2026 8:07:12 AM 2 min read [Taskize wins ‘Innovation in Post-Trade Operations’ at Global Custodian’s Annual Awards](https://www.taskize.com/news/taskize-wins-innovation-in-post-trade-operations-at-global-custodians-annual-awards?hsLang=en) ![](https://www.taskize.com/hubfs/taskize-wins-global-custodian-awards-26.png) [Awards](https://www.taskize.com/news/tag/awards?hsLang=en) #### Taskize wins ‘Innovation in Post-Trade Operations’ at Global Custodian’s Annual Awards May 15, 2026 10:53:17 AM 1 min read [TCS and Taskize partner to enhance operational efficiency for financial institutions](https://www.taskize.com/news/tcs-and-taskize-partner-to-enhance-operational-efficiency-for-financial-institutions?hsLang=en) ![](https://www.taskize.com/hubfs/taskize-logo-blog.png) [Press releases](https://www.taskize.com/news/tag/press-releases?hsLang=en) #### TCS and Taskize partner to enhance operational efficiency for financial institutions Apr 29, 2026 9:38:14 AM 3 min read [Taskize wins Best Collateral Management Solution at TradingTech Awards 2026](https://www.taskize.com/news/taskize-wins-best-collateral-management-solution-at-tradingtech-awards-2026?hsLang=en) ![](https://www.taskize.com/hubfs/tradingtech-awards-2026.png) [Awards](https://www.taskize.com/news/tag/awards?hsLang=en) #### Taskize wins Best Collateral Management Solution at TradingTech Awards 2026 Mar 31, 2026 9:14:46 AM 1 min read ## more sectors [Buy-side](https://www.taskize.com/sectors/buy-side?hsLang=en) ![Group 8807@2x](https://www.taskize.com/hs-fs/hubfs/Group%208807@2x.png?width=846&height=512&name=Group%208807@2x.png) ![Group 8788](https://www.taskize.com/hubfs/Group%208788.svg) #### Buy-side Taskize is the comms bridge between Buy-side firms and the asset management community over to their Sell-side counterparts – delivering faster, more efficient query resolution. [Sell-side](https://www.taskize.com/sectors/sell-side?hsLang=en) ![Group 8809@2x](https://www.taskize.com/hs-fs/hubfs/Group%208809@2x.png?width=846&height=512&name=Group%208809@2x.png) ![Group 8788](https://www.taskize.com/hubfs/Group%208788.svg) #### Sell-side The Sell-side community is drowning under the weight of emails. Taskize dramatically reduces the volume of communication required but also delivers auditable workflows and fast routing. [Sub-custodians](https://www.taskize.com/sectors/sub-custodians?hsLang=en) ![Group 8805@2x](https://www.taskize.com/hs-fs/hubfs/Group%208805@2x.png?width=846&height=512&name=Group%208805@2x.png) ![Group 8788](https://www.taskize.com/hubfs/Group%208788.svg) #### Sub-custodians Sub-custodians need fast, detailed and auditable insight into their queries – which is exactly what the Taskize platform delivers and exactly where email and phone falls down. Cookie Settings