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Connectors — Global Relay
With Global Relay Open Connector for Taskize, all Taskize Bubble communications, resolution data, and actions are automatically captured in Global Relay Archive. In addition to ensuring regulatory compliance, this integration keeps audit preparation seamless by giving users access to a complete, structured, and easily searchable data record.
The partnership combines Taskize’s digital collaboration expertise with Global Relay’s proven compliance and archiving capabilities, enabling customers to meet their regulatory and recordkeeping requirements, ensure data completeness, and maintain litigation readiness. Customers are provided with a comprehensive and compliant solution without the complexity of building or managing an integration themselves.
GLOBAL RELAY/TASKIZE CONNECTOR — KEY BENEFITS
COMPLETE COMPLIANCE ASSURANCE
Global Relay Open Connector for Taskize ensures end-to-end compliance for all Taskize Bubble data, with users benefiting from a complete data record that’s structured for insight and efficiency.
FASTER ACCESS TO INFORMATION
Taskize data becomes searchable and easy to navigate, giving users the ability to locate key information in seconds. With AI-enabled surveillance capabilities, compliance teams gain real-time oversight.
PROACTIVE RISK MANAGEMENT
Global Relay Archive unifies searchability across communication channels, centralising archive management workflows and greatly reducing the risks associated with third-party fragmentation.
"Through this partnership, we not only offer customers the confidence that their communications meet the highest compliance standards but also significantly reduce the operational burden associated with regulatory recordkeeping.”
Anthony Crespy, Senior Vice President of Business Development, Global Relay
How does this Taskize Connector work?
Taskize leverages Global Relay’s Open Connector API to seamlessly capture data from Taskize Bubbles, delivering this data directly to a secure, compliant archive.
Customers benefit from a fully integrated solution, enabling regulated institutions to communicate using the Taskize platform with the knowledge that their compliance requirements are being met. Global Relay Archive delivers enhanced monitoring, recordkeeping, and reporting capabilities to help compliance teams maintain oversight without sacrificing efficiency.
Key features include:
- Complete data capture: Capture data and store it in a secure, scalable archive to match your required retention period.
- Centralised oversight: Centrally manage and supervise communication data alongside other digital communications for comprehensive oversight and auditability.
- Detailed metadata collection: Capture metadata, conversations, image files, media, historical data, and more.
- Enhanced search functionality: Effortlessly search and retrieve archived messages using intuitive filters, keywords, user handles, timestamps, and date ranges.
- Robust archive: Seamlessly upload captured data to Global Relay Archive.
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