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Integrations — TCS BaNCS
Taskize has partnered with TCS to integrate its exception management and collaboration functionality directly into the TCS BaNCS platform, enabling financial services users to raise and resolve queries seamlessly within the core processing environment.
Through joint proofs of concept with global custodian banks and now a live integration, the two firms are streamlining workflows, reducing manual intervention, enhancing real-time collaboration and lowering the risk of missed or inaccurate data being exchanged between counterparties.
TCS BANCS/TASKIZE INTEGRATION — KEY BENEFITS
RESOLVE EXCEPTIONS FASTER
Raise, manage, and track exceptions directly within the TCS BaNCS platform, enabling quicker issue resolution without switching between systems.
REDUCE OPERATIONAL RISK
Automatically capture contextual data within secure, auditable communications, minimising manual effort and reducing the risk of inaccurate or missing information.
IMPROVE COLLABORATION
Streamline workflows with real-time collaboration between counterparties, improving productivity across settlement, corporate actions, and client service.
“Financial institutions are increasingly looking to platforms that deliver error-free operations. Our partnership with Taskize brings its exception handling capabilities closer to financial institutions through the TCS BaNCS Marketplace, enabling seamless exception management thereby reducing cost of repair. Together, we are enabling financial institutions to adopt a scalable operating model that supports their transformation goals in an evolving market landscape.”
Venkateshwaran Srinivasan, Global Head, Financial Solutions, TCS
How does this Taskize Integration work?
TCS BaNCS users can raise, resolve and track a query about an exception in the trade lifecycle – including breaks in the processing of corporate actions, trade settlement and client service – via Taskize from directly within the TCS BaNCS system.
Contextual data, such as ISINs and amounts, is automatically captured and included within Taskize’s secure, auditable comms. By keeping users within a single environment, there is no longer any need to – or wasted time generated by – moving between different interfaces and legacy communication platforms.
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XCEPTOR
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