Automated Query Resolution provides instant responses to post-trade queries – New animated explainer video

As our latest animated explainer videos shows, Taskize’s Automated Query Resolution eliminates up to 80% of daily trade status queries and reduces average response times between custodian banks, sub-custodians and buy-sides from around 9 hours to 9 seconds.  

With this feature of the Taskize platform, operations teams can: 

• Greatly reduce manual labour on laborious tasks 

• Generate capacity in teams to focus on more valuable activities 

• Increase competitive advantage, client satisfaction, and client retention  

• Remove the risk of manual error from rekeying should further escalation be required 

Scott Christian-Lim, Head of Product at Taskize, explains:  

“Automated Query Resolution is an important extension of the capabilities of the Taskize platform.  Using both our secure APIs and firms’ own APIs, it can be used by, for example, a sub-custodian to connect their data via Taskize to service custodians' queries.  Or by a custodian connecting their data to Taskize to service buy-side queries.” 

James Pike, CRO at Taskize, adds:  

“Operations teams are continuously burdened by the heavily resource-intensive and laborious task of query resolution. Taskize’s new functionality means back-office teams can free up capacity to focus on more value-added tasks, boosting productivity and ensuring a client-centric service.” 

Download the fact sheet for more details, and view our full set of product videos on YouTube.

Download Fact Sheet